Support


If you are currently covered by a support contract please telephone your nominated representative and quote your contract reference.

Alternatively, to report an issue not covered by an active support contract send an email to the below email address containing the following information:

  • The version of the software you are using
  • A detailed description of the issue you are experiencing
  • The specifications of the operational hardware (e.g. PC / LCD make and model)
  • The specifications of the operational software (e.g. Operating system, anti-virus, SOE etc)
  • SNAP System logs

Email:              support@optisign.com.au
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